Customer Ratings & Reviews

(Insurance plan for a high-end mirrorless camera) This insurance plan has a great upside for photographers who will be outside and in the elements. Fair warning though, while the staff and service from Best Buy is impeccable, the actual sub-contractor who does repairs can be spotty. I brought in my camera to specifically get only a basic wet-sensor cleaning done and after two weeks I received the camera back with dust still on the sensor and the entire camera memory erased. With higher end-cameras where the user can customize settings and download applications, the contractor's consistent use of a factory reset can lead to hours of tedious work to reset the camera as desired. The staff at Best Buy however were more than helpful in rectifying the issue and ensuring they receive top marks for customer satisfaction.

So great to know I have protection- bought this for my daughter’s first camera.

Quick and easy service! I was able to add protection to my camera with no problems at all

Highly recommended this especially for camera bodies! They don’t make them like they use to even my $4000 Sony fx3 died after 16months of light use, no water damage, never been dropped just one day it wouldn’t turn on! Repair was almost $1000 so now I’d never buy a camera body without 4 years of insurance coverage

Best protection plan very affordable and cover for all damage product.

It’s actually a pretty decent and good insurance I’m not going to lie so I do recommend this.

I had a great experience with Geek Squad for my Sony A7II. The staff was knowledgeable and attentive, addressing my technical issues efficiently. My camera was thoroughly tested and worked perfectly upon pickup. Their customer service was excellent, offering helpful tips for better use. I highly recommend Geek Squad for camera support!

This two-year accidental protection plan gives me peace of mind. It’s a bit of an extra cost, but I think it’s worth it for the coverage in case something unexpected happens to my device.

This is a great warranty and I purchase it everytime I have a pricey-er item!

As suggested and recommended by the staff who sold my the Nikkon and considered it a very good choice

Great entry level camera. Battery life is good and there are too many features to mention

[Employee of bestbuy] Getting GSP on every product has been a life savor, seriously! Whenever I have a problem with a product, I don't have to worry because i can just come to the store and the team would have a look at it and either send it out for repair or allow an exchange!

This is a great accidental care and protection extended program!!! The Geek Squad are the best team!!

[Employee of bestbuy] I was on the fence about purchasing the protection plan on my camera but I'm very glad I did! I was having issues with my mechanical shutter which would have been at least a few hundred dollars to get repaired without any sort of warranty

I’m so happy I made this purchase. I absolutely love this camera and it is so user friendly. Wonderful purchase

I Think When you Buying the product costing 2k . You must get this protect.

I got a new sony camera and I love it so I had to protect it against accodental damage.

Gotta love the Geek Squad! I’m always confident having my camera out and about while having geek squad in my corner if anything were to happen. They’re reliable and a great asset to this purchase! Never disappointed in Geek Squad and would recommend using them!

Great camera. I use this camera in my small business for product shots. It works excellent and I am not a photographer. Easy setup and works well.

Great service everytime I see them. They never ever let me down. I’m so glad Best Buy has geek squad.