Customer Ratings & Reviews

Just purchased with our new laptop from Bestbuy. Nice to know we have protection beyond the manufacturer.

Delivered with care tv came in good condition and it came quick

Looked for a replacement for my macbook air. Using for every day and school use. Highly recommend. I know its pricey but I got it on sale and its worth the investment

They are the best at what they do thank you Greek squad

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

Haven't needed yet but they were helpful when i decided to add plan after i left store. Not computer savvy so knowing i can call anytime is a blessing.

Best protection plan ever. I get it with every electric device I get on BestBuy - worth the money!

I love the geek squad always there when needed.They are professional.

Maybe 15 or 20 years ago, I would not have gotten any coverage. However, I'm a believer today. I've used the Geek Squad to help with with Outlook (this is my first time with Outlook, I was used to another software), and connected my printer. The Geek Squad was friendly, knowledgeable, quick to help and solve any issues I had. This is one of the best investment I made when I was at the store.

ALWAYS GET THE PROTECTION PLAN! WILL NEVER NOT BE WORTH THE MONEY

It’s very easy to setup an appointment with GeekSquad. I’ve had to use them twice for a broken screen and broken usb port on a laptop.

I can keep this short and sweet. If you buy any tech items, and you are plagued with bad luck and want a piece of mind, buy this. The one time you ever have to use it you'll be happy. Not buying it is like the old saying goes "stepping over dollars to pick up pennies".

This is the third time I have purchased a protection plan, but wish it was the 4th time. The 4th one I really could have used. The 2nd purchase was for my TV. They came out looked at it determined it could not be fixed and sent me an in store credit for the total price of the TV THAT DAY. Awesome.

Geek squad is so awesome, I used them a few times when my computer crashed, worth every bit of money

The team was very nice and informative with helping me pick a good laptop for school

Purchcing Geek Squad protection with my new computer was one of the best things I have ever bought! Not only did they help me fix a problem on my new computer but they also got rid of the thousands of viruses on my old computer! The techs were professional, attentive and extremely helpful. They fixed all my problems and answered all my questions! I would recommend this service to any one !

Purchased with a new gaming laptop. Haven't had to use it on this item yet thankfully, but glad to have peace of mind. Definitely worth it on high-value tech purchases, particularly items that don't devalue quickly. Have made geek squad warranty claims on tech items in the past and had good experiences.

Great service. Professional support. Easy to understand.

If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

Agents were able to explain the protection plan to me as to how it will work. That if I lose my receipt, I can use my phone number to look up the plan.