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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 12,030 reviews
  • Rated 5 out of 5 stars

    There in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing I have the Geek Squad there for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KTGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, knowledgeable, friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent looked at my dieing laptop and made great recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect First Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop it work fine and easy to use and its good to watch my epidodes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have for your laptop. Didnt have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love they offer this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abundant blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add Protection blessings, feel at ease. Great protection for you and your family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repaired screen super quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD CAME TO THE RESCUE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN YOU NEVER KNOW WHAT CAN HAPPEN NEXT. THIS PROTECTION COVER THE UN-EXPECTED. WHY GO TO SOMEONE WHO KNOW A LITTLE ABOUT NOTEBOOK WHEN THE GEEK SQUAD CAN COVER YOU FOR 2-YEARS. MONEY WELL SPEND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked out problem on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad interaction - Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

    I would recommend this to a friend