Customer Ratings & Reviews

Great easy and worth it to get with every product you get better save than sorry.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

Love the Geek Squad! Always knowledgeable and helpful. One of the best things about Best Buy is the Geek Squad

The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

The team is a great option whenever you need help.

Service was excellent. Representative was curtious and helpful.

Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

Not need it yet.not use it yet.they should cover it.

After my laptop messed up. I thought it would be a hassle to get another one. Geek squad tried to fix it and since they couldn’t they replaced it for free. I definitely appreciate and recommend geek squad.

I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

The 2 year warranty covers everything. I definitely recommend having this it’s worth every penny. Good to know if anything happens to my laptop from viruses to water damage to cracked screen it’s covered.

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

I highly recommend geek squad protection for your products. They will replace it or try to fix it

Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery

The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.