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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 12,030 reviews
  • Rated 5 out of 5 stars

    well worth protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my computer and geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help that I get from the Geek Squad! They are always so helpful and friendly. They don't make you feel like you don't know anything, even when you don't!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was ok I never had to used the service. But, it was there in case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soddered ram!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to manage. But i wish i could download more apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad! They know what they are doing and no disappointment it's a win-win, if item(s) can not be fixed with a protection like this you get a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr Geek Squad Laptop Protection Plan: good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusty Tech Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very great my laptop got broken and when it was checked out it was found that it needed to be replaced. I was able to get it replaced with warranty with no problem at ALL!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort to Have Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this product but it's a comfort to have it in case something goes wrong in the first couple years of ownership. Have used Geek Squad in the past and they've been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

    I would recommend this to a friend