Customer Ratings & Reviews

Good service and very good business and takes care of customers

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

Crucial protection for a solid investment. Like car insurance but practical.

With my high school kids needing laptops you must have some protection knowing how kids are with electronics

Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

I recommend geek squad to anyone and everyone, the squad sets the standard in service

Always protect your items !! Life happens and unexpected things are always thrown our way

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

Great product to use for school and other daily products

I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

Haven't had to use it for a second time. If you want it done right the first time call them

This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

We are assured of excellent service with the Geek Squad. We got this extra coverage for our son to ensure that his school laptop will be in great shape.

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time