Customer Ratings & Reviews

Excellent service the team were amazing and fixed my issue in an extreme timely manner

I protect all my purchases with Best Buy no matter what

3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

Haven't really had to use it yet but I have it just in case

I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

My product made my life easier and better. Thanks for the outstanding performance of my products.

I haven’t used it yet, but I’m glad to know it’s there if I need it.

Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

Very good. They are super helpful everytime i have needed them.

The agents were very professional and he helped me with the return process

I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!