Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11994 reviews
(11,994 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Hope to get safe great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pleased with their help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong with the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Every time I needed them, they solved my problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy anything without added protection electronics break down all the time
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After our son broke his brother’s chromebook by sitting on it, we realized we should of bought the insurance. We ended up buying a new chromebook plus the insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to use plan on refurbished item right away and it was a fairly process and worth the buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to know that I have a team to help if something goes wrong
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new laptop after bringing back my broken one. Best deal ever!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV hanging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One of the Necessary Evils
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got this protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service at its finest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very professional and courteous. They work fast and are punctual.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
purchased for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good quality products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a great product always buy from Best buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's better to have protection than need it. I will always have protection
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

