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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 12,030 reviews
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I never got it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all questions answer great timing and attention and buying for all my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually buy Geek Squad protection on big items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy anything without added protection electronics break down all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is beneficial!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me from destroying my brand new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Very polite. And professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're glad everything went well and hope you're enjoying the new setup. Please let us know if you have any questions or need any help.

  • Rated 5 out of 5 stars

    A good investment to protect your new shiny laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good ideal to make sure you have yourself covered if you have a problem with anything you purchase. I always get Geek Squad with everything I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having peace of mind that I can have service and help with questions or problems.

    I would recommend this to a friend