Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12032 reviews
(12,032 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Smart to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
excellant product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another laptop or tv that I do not get geek squad protection on as they are very helpfull with any questions or concerns, for the money I do not know of a product that is more helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
EPIC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't have it any other way. I know there is a high likelihood that I am going to break my new electronic and this helps put my mind at ease.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
High quality support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has some good qualities to it that you wont be able to find at other places and very friendly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get GS protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great service for a great price. A must buy for protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
rocky3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great service, kind and courteous service when on the phone or in person . Service has come in handy numerous times and worth the cost.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have in case of emergencies with technological devices
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection plan only at Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to have this protection for my laptop. If I spill something on it... coffee... I will be able to get it repaired. Not that I plan on it. However, late night classwork, accidents happen.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
downloaded my software on computer - not available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.
Rated 5 out of 5 stars
Feel more comfortable having it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's imperative to have Geek Squad protection on every piece of technology I own. I like the security of knowing there's always help when I need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. The service techniciansery attentive to my needs and thorough in their work.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Cheap and useful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It's a good cheap screen to scroll on the interwebs. Can't run games really and a little slow, but basic use is totally fine.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend

