Customer Ratings & Reviews

The best squad. When I have a problem they fix it, and explains you the problem.

The agents helped me find a great and reliable laptop!

If it's something you don't expect to replace within 2 years, e.g. computer, I would say it's worth it. Gives you the comfort of mind.

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

Excellent service especially if it is a laptop and a teenager uses it

Totally worth the purchase. I spilled water on my laptop and was able to get a new one. No hassle definitely worth the extra money

After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.

Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!

Always so helpful and great customer service! Highly recommended

I got the protection for 3 years so I wouldn't have to worry.

Have not had to use the protection yet. It is a decent price and easy to set up.

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

good plan to have of your student is rough with tech devoces

Gives me piece of mind. Simple and easy to use and understand the terms a and conditions

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

Really great people Their always happy to help Great poeple

purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

The Associate at the store talked me into it and it was a great idea.

Peace of mind is what you are our heading with this product. I hope I don't need to use it in the upcoming year! Reasonably priced.