Customer Ratings & Reviews

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

This the best chromebook i ever had the screen is so big and wide it is the best 17.3 is great and the price was good

Iv use the squad a few times they always resolved my issue on laptop

Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

This has been so useful, one of my laptops has had three separate issues and the Geek Squad has repaired it without flaw every time.

Works exactly as expected even a little better totally recommend

We always buy extra warranty’s on all our products from Best Buy. We have a child and accidents happen. It’s always worth the money.

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.

Already been put to use. I bought my grandson a laptop for Christmas and the screen was cracked within the year and replaced at no cost.

Awesome item. Very useful and easy to use. I loved this product

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.

The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job

I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

Always invest in insurance especially for electronics that are known for having bugs.