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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 12,030 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought accidental damage protection having a toddler you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good got iit at a good price and buy again will tell everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is very easy to set up. Even though it is probably bigger than most laptops it is lightweight and easy to carry. It runs fairly fast and I have had no problems so far. I also like the different features that are available to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the accidental coverage. Things happen and its nice to know that most is covered and I won't be out a computer. Geek squad very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device i been twlling pwoplw about it ao they can go purchase one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services. Takes care of the need our electronic quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always ready to help. I'd recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know they’re work well. Always helpful and I have used them every other month for answers to my laptops

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always had the answers for my questions. Service usually very quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but life saving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help my son excell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the geek squad just in case my teenager damage the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend geek squat, I have bought this insurance for another laptop before and they take care of your claim very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great respond very quickly!! And helped me along the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never worked for best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

    I would recommend this to a friend