Customer Ratings & Reviews

The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!

We always get geek squad with any electronic we buy. It’s well worth the money if something goes wrong.

I only wish I had purchased this protection prior to smashing my computer in an accident. Never again!

This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

I chose to have a 3 year Geek Squad protection plan so that if ever need a repair the cost would be covered.

I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

I don't remember what I bought this for, but I'm sure it'll come in handy om whatever the thing was!

True to its title, this is a three-year warranty. Having this is essential to high-value items.

Nice support they fixed my xbox controller right away

I have always purchased the Protection Plan for anything electronics I buy. It has paid off too, as it got me a free TV when mine failed.

I always get geek squad - I have teenagers. It has been a lifesaver more than once

Good we looved our new compiuter, and we like spend in Best But , favors store

The GEEK Squad has helped me many times on both my personal and office computers. They have always been courteous, knowledgeable and efficient. Thank you!

Need for computer definitely just in case since mine seems to act up I can access this

I haven't had to use it and hope I dont have to but very good to have

bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.

We would never be without this service! Kids in college need their computers just as important as their phones, especially during a pandemic!

This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.