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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11995 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 11,995 reviews
  • Rated 5 out of 5 stars

    Don’t make a big purchase without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an Awesome group of very helpful and talented customer service/technical support. I think it is a Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use for my asus computer but haven't had to use it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy for your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan from Geek Squad gives me peace of mind because my investment is protected against anything that could happen to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us!! We appreciate that positive feedback. We're incredibly appreciative that you can put your trust in us if you ever need help. Please let us know if there's anything we can do or answer any questions.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection you get from Geek Squad. I always get Geek Squad protection when I buy electronic. It's a piece of mind that my product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my brand new laptop and destroyed the power button, it didn't cost me a single cent. After the repairs the laptop was shipped right to my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed help with things going in with my device they were there to help and assist me as well as fixing any thing that went wrong on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to help you always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to be covered for anything that might happen to your purchases so this is a good way to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan from a Company Hands Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Warranty is the Main reason we Shop at Best Buy. BY FAR the easiest and pain free Warranty Process from any store PERIOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the geeksquad protection. They're the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable knowing I have protection on an a portable electronics device. It seemed like a no brainer to protect a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet,I just got it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents checked my device promptly and were professional with their communication and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has great warranty. I dont know how to review a warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanted to make sure I'm covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year for local support and accidental damage is nice

    I would recommend this to a friend