Customer Ratings & Reviews

I have a plan that covers everything. From slippage to dropping the computer. But geek squad says it doesn’t cover software? So they want to pay $105.00? So I asked where does it say software not covered. So we looked under policy and procedures and found nothing that has to do with software. And even yet the Greek Squad says software issues not covered! What a rip off. All for a laptop mouse pad!

The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

This is far the best computer I have purchased in a long time

This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

Having this protection is a must for all. They can help with any electronic devices you have.

I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.

Geek Squad has always been good in solving basic problems with computers and other devices and worth the expense to get a protection plan.

Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.

Geek Squad is always down to help and assist with any problem great job guys.

Great service. Very skilled people doing what they know best

This has always worked well for me. The few times I’ve had a problem they have done really well in fixing it. I wouldn’t be without it.

They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.

These people truly wanted to help me resolve any problems that I may have. I have used them for many years and they are courteous and polite and seem to be sincere in helping you.

great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

With Geek Squad I don't have to worry if something happens to my computer. They can help me online as well.

I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered