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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 11,996 reviews
  • Rated 5 out of 5 stars

    Good value warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clutch after my brother broke the computer i bought him as a gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the unexpected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice time at Best Buy at your place. Very very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that was a great choice for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an absent minded daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how my daughter treats her computer, we needed the geek squad protection for two years. Haven't needed it yet, but I am sure we will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vert Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the extended warranty. Will be using it this week as we've had some unfortunate issues with our Xbox. Thankful I have the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointment made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wasted a cup of chocolate milk on the key board and thank goodness for purchasing the warranty! They will clean and be good as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have to have. So far I everything’s working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for me, it covers a lot of things. Make me feel more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it was a great gift for him for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this yet, but it's been a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP REPAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and attentive. They followed up with me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with everything so called me back and I told them that they would have to move to the house to rent it to get the car back and they

    I would recommend this to a friend