Customer Ratings & Reviews

The best protection plan. It is just to confirm it was awesome.

I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

HUSBAND WILL LIKE IT IF ANYTHING HAPPENS WE ARE COVERED

In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

we used and been pleased with work by Geek Squad!!

Have not had to use this one, yet but for other computers and products, I have. Geek Squad has handled some complex and simple issues with no hassle and of course, no charge.

Always get a protection plan for your electronics specially if Geek Squad is available. A great plan, great value and they fix it all.

Bought. Y daughter the laptop for online school and could not give up the geek squad offer knowing that there is bound to be accidents

good guarantee for price recommended good service excellent

2-Year Accidental Geek Squad Protection used on every item I buy

Although the quality of my purchase was great, I have positive experience with the warranty coverage and did not think twice about securing it.

I very frequently purchase protection plans. I find the Geek Squad to be very helpful in resolving issues if they arise.

I bought it to use for my asus computer but haven't had to use it yet!

I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.

I really like the Geek Squad service and personnel at our local store. It's easy to get an appointment and they have a quick turn around time.

I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

happy I got the warranty it was a life saver the looked at it and it was defective they exchanged it right away and set it up for me

This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

I'm glad I made the purchase for extra protection. I just want to be prepare just in case.