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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 12,030 reviews
  • Rated 5 out of 5 stars

    Computer shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessir!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have it. I hope I never have to use it. But it's better to have it when you need it instead of needing it and not having it.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support and Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is invaluable if it's a portable item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t needed to use this service yet but it’s great knowing it’s available when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my own laptop...... pretty good huh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't had to use it yet, but believe me I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor investment for big problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Definitely recommend to anyone who needs that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have on all BB Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all BestBuy products. I would not get any electronic without the support / service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy any electronic anymore unless I get the Geek Squad protection plan. Very worth it. I have used it multiple times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because no one in the household is very computer literate. Manual's are now online and I need step by step paper copy in order to have any hope of trying to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the way to go! Their service is always above and beyond with everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any Items without protection, I don’t know what I would do without the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why would anyone NOT TAKE THIS, they are great, they always fix everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad total protection gives me peace of mind on my large purchases i would highly recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe with the added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this added layer of protection gives me a greater sense of peace and comfort knowing that any issues with my device are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me over the phone to get back in to my sons laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was suggested and it works We needed to use the plan for the exchange and no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they never fail to remind me ahead of time when I need to renew the yearly coverage. And doing so is super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I haven't had to use this warranty protection yet but it gives me peace of mind knowing that I am covered in case of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr replacement plan, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection you get from this plan pays for itself. Plus you can extend your protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.