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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 11,996 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped when needed and has given me other discounts not even counting on --well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prices have jumped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection due to it being an open box. Was sticker shocked when they told me the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too much price for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe is too much price for the something to get garanty cover part of the repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about technology, and I don't care to learn. Geek squad meets my needs and they don't laugh at me for my ignorance. They are worth what I pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always used the protection because everytime i need it they are quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the product that this is for, this is much needed. You never know when an accident may happen or just need that support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me with peace of mind that if anything were to happen accidentally to my computer it would be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you always need protection on your electronics, don't be an idiot to say I don't need it b/c it helped to replace my laptop motherboard and another component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transfer my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilled a drink on my laptop, and I had to buy a new one. Geek Squad was able to transfer data from my old one to my new lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a quick installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had an opportunity to use geek squad for anything before. Now, it’ll definitely be easier to say “yes” to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its geek squad, what do u expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine, they help in a pinch and are rather knowledgeable. Some are better then others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any you buy. Very knowledgeable staff and helpful and if they cant fix they refund you the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and it has been a huge help from the little to big tech issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Insurance value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find best buy Insurance to be a great value. They always cover what they say they will at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service team is efficient and they take the time to explain what can or cannot be done with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Repairs have been covered, and fixed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure my purchase is protected gives peace of mind if anything goes wron

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extra protection for s chromebook. Kids use it for school so since accidents happen it seemed a good idea to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having Insurance is Always a Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable knowing I have protection on my HP laptop.

    I would recommend this to a friend