Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 12,031 reviews
  • Rated 5 out of 5 stars

    I'll never go without it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this a few times with my daughter's laptop and I've never been disappointed. Easy in, easy out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Safe Than Sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upsell on the service and since I am always on the go, it's comforting to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have added protection since spills are so easy to occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Important to have!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as important to have as the item itself! Geek Squad makes it easy to get serviced properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No BS Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son cracked his new laptop screen and the geek squad texts fixed it no questions asked. Superb service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a warranty. You never know when something will happen, you will want to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives a wide range of coverage including accidental which covers everything that could go wrong or happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad protection on all our items we buy bc of the great service and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind and no hassles from store staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very familiar with the Geek Squad Protection on many of my devices so I have no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X mas present for my grandson I feel good about this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad help in the past with items, and they have always come through and helped greatly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but sure wished i had it on my other things that Ive broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be safe than sorry. I like the fact of no questions asked when I have to exchange something for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AnnaLagler 59

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I cover all my purchases with extended purchases , keep myself covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi Gary, you're getting 25 points for this review!Hi Gary, you're getting 25 points for this review!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this no matter what I purchase. Best Buy has the best in store warranty and repair policies !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop wonderful at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Lenovo laptop works great. I love shopping at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Superb!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sets up all new computers and keeps all our family technology working efficiently.

    I would recommend this to a friend