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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11998 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 11,998 reviews
  • Rated 5 out of 5 stars

    Additional Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent yet had to use it (which is a good thing) but I bought it for additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need than need it and not have it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pay attention to details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would doubt if I was paying attention to the sales person's pitch for this service. I suspect that I made the mistake of not hearing details well. I thought I would pay a one-time fee, and in hindsight, it is a monthly fee. I had a good experience with this service plan a few years ago, so I suspect that I agreed to buy it while not paying attention. A worthy warranty plan for some items, be sure you understand the total fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection plan. It's definitely worth the money and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have along with your purchase. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! my laptop was not working so I brought it in and they replaced it since I had this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are courteous and very helpful. I always purchase this on my electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yes so thats good. Plenty of broke stuff over the past so hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have not use it yet and hopefully never. Yet it’s good to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the best and I will never buy anything without it again. It worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy anything without this Geek squad is great They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only purchase warranty I buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad protection warranty is the only one I buy. It always pays for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service good laptop ok for college student . I would not use it for heavy gaming .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection at its best, I am expecting good service when it will be required from the GeekSquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was well-qualified and extremely knowledged in fixing my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not have to use it with this computer but The Geek Squad service at Best Buy is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it Helps replace if spill or black screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proffesionalitty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great service, excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best Insurance Protection for the products they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, worth the money, having assistance anywhere

    I would recommend this to a friend