Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12035 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 12,034 reviews
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give any better simply because of issues in the past. I bought a laptop a few years ago and the cooling fan obviously didn't work. Laptop kept shutting down on me but no one could fine anything wrong. They didn't fix it not did they give me another. I'm still stuck with the piece of garbage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Studrnt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the insurance, I use my computer every day and things can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It was time for an upgrade and I'm thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It was time for an upgrade and I'm thankful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need this for Kids!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don't ever need to use it, but wanted the Accidental Handling coverage for my 11 year old grandson's new laptop. Accidents happen, so I figure it was worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are courteous and very helpful. I always purchase this on my electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Biy Geek Squad plans. I never purchase a product without this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty and total tech support for the new laptop. Hope we never have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always great service when I need to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten GeekSquad protection plans before and have never had issues. If you have toddlers then this is a must. You WILL need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my fathers computer and installed all necessary software and made it easy for him to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best. That is why is love getting all of my devices from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was well-qualified and extremely knowledged in fixing my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop sense April and I Love it. Best Buy I will always buy from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for any eletronic for bout everthing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their protection is one of the best in the industr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection is one of the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairing my son's laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I'm waiting on the repair and return of his laptop but I quite sure it will be done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Protection Plan for Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy member for a while, and i would expect less for the poan protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy geek squad service so good, my computer broke, they find out problems send me new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They protected my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always explains any issues with my computer. They work fast and efficiently.

    I would recommend this to a friend