Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12035 reviews
(12,035 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give any better simply because of issues in the past. I bought a laptop a few years ago and the cooling fan obviously didn't work. Laptop kept shutting down on me but no one could fine anything wrong. They didn't fix it not did they give me another. I'm still stuck with the piece of garbage
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Studrnt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the insurance, I use my computer every day and things can happen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. It was time for an upgrade and I'm thankful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. It was time for an upgrade and I'm thankful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Need this for Kids!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping I don't ever need to use it, but wanted the Accidental Handling coverage for my 11 year old grandson's new laptop. Accidents happen, so I figure it was worth the extra cost.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are courteous and very helpful. I always purchase this on my electronic items.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Handy Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Best Biy Geek Squad plans. I never purchase a product without this protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty and total tech support for the new laptop. Hope we never have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Always great service when I need to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've gotten GeekSquad protection plans before and have never had issues. If you have toddlers then this is a must. You WILL need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my fathers computer and installed all necessary software and made it easy for him to use.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Warranty ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always the best. That is why is love getting all of my devices from Best Buy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad agent was well-qualified and extremely knowledged in fixing my product
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this laptop sense April and I Love it. Best Buy I will always buy from.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good protection for any eletronic for bout everthing
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Their protection is one of the best in the industr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their protection is one of the best in the industry.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repairing my son's laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right now I'm waiting on the repair and return of his laptop but I quite sure it will be done right
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Buy Protection Plan for Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plan because you never know what can happen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Best Buy member for a while, and i would expect less for the poan protection
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy geek squad service so good, my computer broke, they find out problems send me new one
This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They protected my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always explains any issues with my computer. They work fast and efficiently.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend

