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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12035 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 12,034 reviews
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will be used by an associate at work. A protection purchase is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three year plan for a reasonable price gives me piece of mind for my lab top purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This service is limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't figure out how to activate the camera on my HP Envy computer. The Geek squad didn't know that there was an off switch. The told me to call microsoft. They didn't know either. Neither did the hp help line. I asked google and in the 8th answer down someone mentioned the off switch, which is tiny and can easily be switched off inadvertently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the cost. haven't needed it yet but will appreciate having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my computer for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, i like geek squad. They fix my problem with any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend to anyone who wants a good product. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this service so in not sure I can give you any advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have this when it comes to laptops !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have extended warranty to protect your investments. Gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sufficient thus far.Does all the necessary things that i purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Had to Use Thankfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet thankfully, but they have answered questions for me and were helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sam. Thanks for taking time to share this with us. We're glad to hear everything has gone great so far! We hope you don't need to use the protection plan but know we'll be there for you if you need it.

  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks and answers all questions when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It GIVES ME A SENSE OF SECURITY. I don't have to worry about future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always eating next to my keyboard, so accident protection was a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T HAD TO USE THIS PRODUCT YET BUT FROM WHAT I HAVE READ SO FAR, IT'S WORTH BUYING...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T HAD TO USE THIS PRODUCT YET BUT FROM WHAT I HAVE READ SO FAR, IT'S WORTH BUYING...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast fixing. Any electronics you buy would recommend to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a toddler ..mostly covers everything love iy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good things coming having this warranty coverage I am protected with BBuy Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for computer repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho it is brand new things happen. Had the extended warranty on the last computer. Definitely worth the money. Talking from experience.

    I would recommend this to a friend