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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12038 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 12,037 reviews
  • Rated 5 out of 5 stars

    AWSOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were helpful setting up my computer AND EXPLAINING HOW IT WORKED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in handy. expensive, but I’m sure it will be worth it in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always very friendly and helpful to my needs

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you great protection against your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE COMES IN HANDY DONT MAKE A PURCHASE WITHOUT CHECKING IT OUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE COMES IN HANDY DONT MAKE A PURCHASE WITHOUT CHECKING IT OUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case anything went wrong. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have but you hope you never use it. I hope to never use this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Kids?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this, but I have used it on a previous device and I'm glad I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hero’s!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do without these guys. I’m not tech savvy but these guys make it as easy as breathing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kings what does good wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected all my devices Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me tons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the charging cable messes up it was replaced and saved me $60. Then when the laptop was damaged it was replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection you can get. You don't appreciate it until you need it. Love the guys, always so helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not international cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The policy is good just for US, even when the say that has international global cover in case you has a problem with your tablet, laptop or other mobile items is not true. The extended warranty service is just valid and good in US. I will recommend it just if you will not take your mobile items out side US, if you travel a lot for work or pleasure, is not good to have it, since is the same as not to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service yet, but will let you know when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me install my 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me to buy my hp laptop and help me choose the right plan . Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full accidental protection through geek squad which lasts for three years from purchase date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have good luck with the geek squad, and their customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my computer and fixed it fast. All questions i had they answered diligently. Very sastify!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for my grandson. It was damage somehow and fixed within a few weeks.

    I would recommend this to a friend