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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 12,039 reviews
  • Rated 5 out of 5 stars

    New computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great when we called to get help to set up our new laptop. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A computer i bought never worked they replaced it plans sre worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed i this time, but on other products have been quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition for my devices. Helps me keep my devices protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for all your devices for added protection and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that no meter what happens to my laptop I can bring it in to the store and get it fixed. Worth the security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for the fact that I do have kids and they use it but we have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With three kids in the house and Three year protection plan only made sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been very helpful if i need anything fixed. I don’t have to wait very long for them to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a no brainer. Don’t leave the store without it. It’s a money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but from my past experiences, Best Buy comes through every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase but never used it because kids know not to drink by computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with my 2 year Geek Squad Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about my computer breaking for 2 years with this Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing had trouble with my son’s laptop and the easy help with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my computer and fixed a problem I had after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always extremely helpful, they do a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program, provides piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed this plan several times as it covers all my laptops. The local Geek Squad people have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Accidental Geek Squad Protection has paid for itself via service and replacement. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea that my device is protected incase something happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with the Geek Squad, and very easy to access the service.

    I would recommend this to a friend