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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 12,001 reviews
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting ready to use it. The antivirus was easy to install so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have saved me many times. Good insurance.... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection plan for securing your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection plan for securing your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though i havent had to use it just yet the coverages is great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really go bad with buying the insurance for you gadgets just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy insurance for my items..they always cover with no problems...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlockd my phone I'd forgotten tje psttern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to fix my phone issue. Worth it, gteat service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with all of my larger electronic purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly staff. Very helpful. they are the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad has excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good,the agent customer approach cause for repeat purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. This is very important when you make a large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the Store Without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these there is no reason not to buy these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, nice to have incase of an emergency. Good protection & a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Charles Reid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I’m confident in Best Buy’s service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing an extra warranty plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet but I do recommend. Accidents happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good to be protected for any situation where you spend your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure all equipment purchased for kids are covered. Accidents happen

    I would recommend this to a friend