Customer Ratings & Reviews

Must have for any technology product. I do not regret purchasing

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Yes yes yes always buy buy buy Bestbuy protection plan

I hope not to have to use my ADH protection for my new laptop. It is an investment I would like to protect for at least 2 years. I figure that in 2 years I may get a new laptop. When it comes to portable technology, cameras, etc. it's a good idea to get accidental damage protection. May not be a perfect service and I may be disappointed by the service when I do need it, but something is better than nothing.

Can never go wrong with a little extra protection. Works for me !

Good package for my laptop to provide services if needed

It a really good for houses with children protect your electronics before it’s too late

It great to have peace of mind and know that you are covered

i am so glad i purchased the 2 year protection for my computer, great peace of mind

Peace of mind but never have had to use it - hope I never have to

Fast fixes if something gets broken and amazing customer service

Certainly glad I purchased this alongside my Galaxy Book Flex.

Never can go wrong having a extended warranty!!!!!

Love the fact that your covered ! You can’t go wrong with lid

Great product!!! Best Buy Always Offers the best support for all their products.

Great that this has recently expanded to include significant international coverage!

Recommend on any high dollar purchase, save the headache

Not had to use and I hope I don't, but nice to have it.

This protection plan covers everything, no questions asked

Great value, worth it, great experience , glad I bought it