Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - 2-Year Accidental Geek Squad Protection.
  • Alt View 40. Geek Squad® - 2-Year Accidental Geek Squad Protection.

Geek Squad® - 2-Year Accidental Geek Squad Protection

SKU:
5802716
See Details

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 12,040 reviews

  • best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you and excellent customer service and thank you

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this, but here it is. OK?

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get the help I need in store with any replacement parts!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • must have for expensive items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always worth the money to have extra piece of mind

    This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Confused on what plan I bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't made clear to me that I bought only the accidental protection plan. BB has a 24/7 Geek squad plan that I thought was what I was buying. I didn't realize this until I tried to use it. Buyer beware I guess. I will be trying to upgrade my plan. If what you want is really only accidential protection, then this is ok.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Hope I don't need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need, but glad it will be there is I do.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geeked up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when purchasing a laptop. Get Geeked up!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • One Call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect Your Investment...One call and no worries...

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protect your gears with Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong if you're protected. Recommend!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Happy with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind having the geek squad protection.

    This review is from Geek Squad® - 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done good In the past for me so I got it again

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. I would recommend this to my friends and family members.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Tv held well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted perfectly thanks to geek squads finest!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Repair at your own risk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my new laptop into Geek Squad because of a latency issue. And I was repeatedly told if it was hardware it would be covered but if the problem was software (and there was no way they could determine which it was) then I would be charged. So sending it off to be repaired although less than a month old, was a risk financially.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Nice item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It monitored all tv. It did what it is supposed to do. I was pleased with item

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any and every purchase from Best Buy

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage on the laptop can be happy about it,

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use this protection plan yet but feel better knowing we have it!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I'll definitely recommend it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best I have had. My first computer in United States and i am definitely satisfied with it

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever to have and to get your equipment fix.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 482, Showing 9,621-9,640 of 12,040 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.