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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 12,040 reviews
  • Rated 4 out of 5 stars

    NICE LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using this service right after Christmas 2020 because I want a checkup done .. ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind to protect the Dell Inspiron.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping we won’t need this, but I’m glad we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home setup of tvs went smoothly, no issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway purchase a protection package with big ticket items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gene. Thanks for sharing this with us. We also think it's important to cover your investments. Hopefully you don't have to use the protection plan but at least you have peace of mind just in case! If you have any questions or need any help, please let us know.

  • Rated 5 out of 5 stars

    Get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at geek squad are always super helpful and prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND PRODUCT!!!! 100% RECOMENDED!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Nice to have the extra protection, especially for a Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind, really!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my devices. Geek Squad it awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this cause sometimes computers break easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my issues are handled well and they go above and beyond

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    yay geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended! just dropped the prior computer (5 months old) no insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i will never use it but, always good to have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter broke her laptop and they fixed it no problem with great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy warranty for huge purchases. Never know when something may go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always courteous, nice, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love all care plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they all grat for clumsy people and kids sometimes around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support just when you need it, no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchase this for our daughter good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan and served its purpose. Will buy again.

    I would recommend this to a friend