Customer Ratings & Reviews

Extended warranty is everything you need from geek squad

I want to start out saying I am my Best Buy elite member not sure if this great to be, didn't help me. But anyway I purchase the Greek Squad Protection plan on my lap top a year ago. Brought my lap top to Greek Squad they didn't listen to what I said was wrong. My daughter had step on the cord getting out of the car and apparently bend the end piece of cord. Right away that was the probably not listening to any thing else. Shipped the lap top off replacing battery and cord and that's it Never checking the laptop completely. I got it back, still same problem. I took it back cause laptop was still doing what we try to tell Geek Squad, laptop hesitate when first turned on shutting off when you move screen to screen and sometime you get logged out and have to restart/log in again They told me it was Micro soft problem and I would have to pay $200.00 for them to look at it not fix it. That would be additional charge. Now my question is Why did I buy a protection plan at time of sale only to find out you could of used factory warranty on the laptop. Look's as if my 100.00 bucks went down the drain. So you might want to think about what/when to purchase a protection I wasted my money and still stuck with the lap top I thought was protected. Never again Wonder how it works with other products I purchase a plan on Hope I never have to find out. Just beware

Perfect protection for people who have kids or people who travel with their laptops

Thank you so much for have this plan for my stuff.

Thank you so much for geek squad for this plan....

By the service protect yourself it’s well worth it

I think is pretty good they will insure everything Didn’t have to use yet but looks good to have it

great to have. specially if you have a lot of accidents.

Worth every penny. I’ve used geek squad before and they were extremely helpful.

They did a nice job of transferring my data to my new laptop

Great computer my son love it . He gets to play on it and used it for school. Great graphics.

not worries tomorrow the insurance is fair in price

Computer works great love the touch screen and that it can flip into a tablet

Hopefully this will cover any damage that might happen.

2 year protection and assistance for a great price.

Good security to have. Knowing that if my laptop broke down I had the setvicemen

5 Stars if they included setting up the devices for free.

Nice to have peace of mind esp. with teenager user.

Good protection by geek squad, is the best protection

This is always a good thing to have on any purchase