Customer Ratings & Reviews

Acer is a good brand so I gave it 5 stars because I'm assuming it will be fine and the price was right. Can't really give a proper review because it's a Christmas gift that the recipient won't get until after New Year's.

Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

Great price on the 2 year warranty i could not pass it up. Now i have piece of mind on the computer.

A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

Bought for daughter computer for school figured would be worth the money

I use geek squad on my devices. It always comes in handy

This is the plan I brought for my laptop from black Friday. This is the reason why I had to buy the protection plan for my laptop. In case if something goes wrong with the laptop geek squad will take a look at it or have it ship off without hassle. I have brought protection plan before I will buy more protection plan as long I buy products in stores or online.

Awesome work helping with the setup of my laptop and showing me the ins and outs

It seems expensive. I do not know if it is worth it.

Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

Thank you for the amazing job you do every day. You are an important part of the team. You helped me with the right choice on the Alienware laptop and I have enjoyed it since last year October

Great thing to have as someone who is accident prone on issue I have is it take more time then I would think to get stuff fixed

The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.

Have not needed to use the warranty yet, got it for piece of mind.

The Geek Squad set up the tv quickly and efficiently. They adequately answered my questions. I have not needed to use this accident coverage so far, but I am glad to know I have it in case I would need it.

I haven’t had to have geek squad fix the laptop I purchased but I have had them fix my old iPod touch years ago and I really loved how well they communicated with me and kept me updated!

I am coming up on year two. Have had to send my computer back because it was dropped, replaced motherboard at no cost to me. Return was quicker than i expected. This time its the plug which should have been fixed the first time, was sent back out by over night and will be back in a day or two. The geek squad couldn't have been nicer. Very satisfying.

Have only had one issue that I needed Geek Squad's help for, an unfortunate intersection between a power surge and my computer updating to Windows 11. We definitely all thought the computer was fried! Geek Squad helped me get the computer up and running. I'm hoping that together we can keep it running another year!