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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 12,040 reviews
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used as of yet hope it works when I really need it. Cross my fingers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection goes above and beyond normal protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They fixed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection has always came in handy they always know how to fix the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will come in handy if something happens to my son'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I'll have to use this with my son. Will come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use them service multiple times. Excellent service every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available great and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great reliable customer service, very on point with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy protection is always the best. It is needed for all products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never have to use it. Little on the pricey side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got coverage It has saved me twice now! Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me set up my virus protection plan with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad saved me!!! Thank you so very much!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the mounting myself with the direction and support from agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Fast and courteous. I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance in case of spills or other damage to products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome always helpful and courteous I love their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad do your protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior investment for any product. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best thing at Best buy I'm glad they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Exceptional customer service and great quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I purchased a service not equipment accident protection. I discovered the difference when I needed service. Next time I will make sure what I buy. Geek Squad service is good but I would not but accident protection on a computer costing what this one did. The protection plan was almost the same amount I paid for the computer

    I would recommend this to a friend