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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 12,040 reviews
  • Rated 4 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet We purchased a three-year warranty for our laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prety good service, but just takes to long to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Peace of Mind"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knows, murphy's law and all. For the next few years, all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the comforr of knowing The Geek Squad is available to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to use the product on my book but th u are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan protection, great service and amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have geek squad insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that I have protection for up to a full year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I won’t have to use it but just in case I need it i have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for the Google chromebook well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy Review #

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it and returned it with the Lenovo ChromeBook on sale at the time :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. I brought it for my daughter to use for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how good is this plan but sounds good. Since is for my 13years boy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    asked for extended warranty, got single use protec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thing i recommend it defenitely to a Friend or someone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good piece of mind to have this insurance on my new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but seems like good value for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price a little steep when your on a fixed income. I pray I don't need it. I didn't pay for geek squad for my printer but I'm glad I got it now for my laptop! The geek that came to setup my printer was a gentleman and knew the problem right away. Fixed it and now I'm good to go. Thank you geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this coverage on all of my new electronics. Its good to have when you have kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need to use it, but good work will be done if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that this is offered. Nice knowing if I need to I can use

    I would recommend this to a friend