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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 12,040 reviews
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need the help. But bought a protective package for my kids college computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Felt it was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t needed to use this but it seemed a good idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and easy to use able to navigate and set up pretty easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but it's a nice piece of mind to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for this parent! College bound kid!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy to have that extra level of protection, although I wish they would have more options for the years you can purchase it. Preferably a monthly payment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent needed it yet... :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only time will tell. Havent needed them yet. Hopefully good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option to have for your device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to make use of this yet but glad it’s an option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told my laptop in and they downloaded all software needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for college students laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection for college student us essential just in case some thing go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a student and it's great to have quick service when i need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service for senior citizens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad representative helped me understand my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommendation on Operating System Software was spot on & saved me money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because you get a year of protection lovee it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there are always there to listen to you and ready to getting the problem solved asap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad service and always helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover accessories like if charger stops working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    for item protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this service for the product i bought for my nephew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But nice to have if my laptop stops working correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this accidental protection for my laptops and it is great.

    I would recommend this to a friend