Customer Ratings & Reviews

Recommend only thing insurance expensive i wish it was cheaper but i did different insurance on it

So far so good .... Light and Strong ... Fan not too loud ... good for work and gaming =] 5 star for this product . Good deal !!

Very Nice Computer and worth the price. Its a buy and I would buy it

Geek Squad has always been great when I need them, quick to get answers and help me out

Geek squad is by far the best investment. You'll never be let down. When something goes wrong the squad is there to fix it.

You break it, the replace it (if covered). Period.

This warranty was purchased with an item i purchased.

I'm sure that you could mention some degree of user ignorance in this, but what the description of this item absolutely fails to mention is that this device is 100% useless without internet connection/connectivity. I made the purchase so I could have an inexpensive laptop for my presentations on board the ship I work on, but - oh boy - was I clueless about this laptop. I thought that, just like all other portable computers I've owned all my life, I wouldn't need the internet unless I needed to surf the web. However, unlike 100% of the portable laptops I've owned, I quickly found out that, unless this is connected to the web, you can't even sign into it, let alone open up PowerPoint slides, let alone everything else. What a joke.

Always a great purchase for all electronics. Can be a little pricey but worth it in the end.

The agents are always there to assist you with all of your needs.

Always great to have the geek squad, great service

Outstanding performance. This is all you need for a gaming and powerful laptop. Runs Microsoft Flight Simulator 2020 without any issues.

Screen Tearing issue. I ran into issues trying to watch 4k. I thought it was just a faulty computer, so I returned it and got it replaced. The second had the same issues. If i purchase a computer that says it has 4k resolution, I should expect a 4k video to be easy to do. Except I was getting screen tearing all the way to 1080p. The only thing nice about the computer was the aluminum body, and colors. Sure the picture is great, but video is awful.

I have had an issue with the pointer and putting the web root anti-virus on it. Other than that it is very fast and lots of memory. I may come back and give it 5 stars when these issues are fixed.

Awesome opportunity to get a great service to cover you device from any damages.

Knowing my purchase is protected beyond the manufacture warranties gives me the peace of mind.

The accidental geek squad protection has been a lifesaver for me. I dropped a laptop recently and it covered it in full.

Was at ease knowing I had access to the Geek Squad if I had any questions.

very good product everything as expected. Also very well packaged.

Always friendly and very helpful everytime. If i cant figure it out they know how abouts to fix it