Customer Ratings & Reviews

Talk about protection and knowledge all wrapped up in one item. Pennies a day is worth a fortune when you have a problem and no knowledge of how to fix the problem. But, when you have the Geek Squad on your side and working for you, life is a breeze. Thanks for always being there when I need you.

Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

Haven't had to use it yet so not much other to say then it's a good way to protect your devices should something happen. Just anticipate having to replace the entire device as opposed to recovering anything. So try to keep important things on a hard drive external hard drive.

Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself! Note: I think I was asked to write this review in error as one of the 2 purchases of this was actually for an item rung up in error resulting in both the item and the geek squad total tech support being credited. I wrote the review snyways...

Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

Peace of mind to Buying Geek Squad protection so you don't have to worry.

Great and fast service. In and out service and great explanation.

I showed up 45 minutes early and they offered to look at my laptop on the spot. It was an easy fix, but would of taken me way longer to do all the steps correctly. The guy was friendly and had a fine sense of humor, so refreshing! Laughter is awesome stress reliever.

Best protection plan ever. I get it with every electric device I get on BestBuy - worth the money!

With current electronics prices and the unpredictability of their durability, it feels good to have a protection plan, especially from the place that sold me the item. The protection plan with accidental spill and drop coverage is definitely worth the cost for my laptop.

My daughter's laptop was accidentally damaged. Since Geek Squad could not repair it, they refunded the original purchase price. That, in turn, allowed me to purchase another laptop for my daughter.

The plan is totally worth it. A no brainer, really.

Geek squad is so awesome, I used them a few times when my computer crashed, worth every bit of money

I haven't had to use it yet but I'm sure I can depend on them when it comes around like I did in the past.

Great addition for piece of mind, excellent service

Speed, capacity and color are awesome. Pretty light laptop.

Got my computer back up and running no problem get the protection plan you WILL need it.

My son has been using it for few months now for his school and academic. It has been pretty good so far.

Would recommend to everyone. Great coverage. Leaves you worry free

I have had to have my computer in to remove viruses. They were able remove them within a few days at the local store, without having to send it to the manufacturer. Enjoy having that safety net in case I run into a major issue during my busy times of the year.