Customer Ratings & Reviews

So far so good. Im glad everything's been working well.

The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

RThe crew is very accommodating and friendly ready to assist you

Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

[Employee of bestbuy] Great service! I like how easy it was and love how theyre so reliable. Worth it

I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.

Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

Geek squad employees are very professional and knowledgeable about issues I was having with my computer.

I have geek squad service on every device and appliance I have purchased. While no one wants to have to use it, when you need it, you'll be glad you have it. They come right out to your home!

The protection plan is great and worth the price. Great value

The agents mounted my tv and installed all my devices.

Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.