Customer Ratings & Reviews

Excellent option, I will Advise to purchase Geek Squad Protection for every item you buy at BB

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

Works great. Used it for years on my vinyl flooring. Feels new everytime it dries

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

Glad we had it as after 1yr our Roomba died. I have purchased the added perform Best Buy’s in the past and they have been great. Would recommend.

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.

For items that are super expensive, I always get the Geek Squad protection. If they can not fix a broken item, they promptly refund the purchase price so you can replace it. They are not the quickest, but they are reliable.

Haven't had the need yet to use the protection plan but like the fact they have a 3 year protection plan for a good price

Great for what it is! Bought the protection for my Dyson vacuum and was helpful to have when Dyson was not able to promptly provide a solution with their products.

Protection is great to have for your products it comes in handy when needed

I have not used this service yet, so i don't have nothing to say.

The give good servise with the equipment i will recommend them again

Always understanding and on task with walk-in help!

Excellent warranty ,It's a very good warranty!!!!!

This is the best vaccine I’ve ever had. The suction is unbeatable!

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

Best Buy Geek Squad Warranty should be bought on all appliances , computers and all electronics products. I always buy Best Buy Geek Squad warranty on all Appliances, Electronics products, Computers products, Very friendly customer service.

Makes keeping device up and running an ease They are friendly and very knowledgeable to get you repaired

My phone was fixed it looked brand new I also brought my iPad also was fixed great.

always easy to work with they never feel like they are trying to help the business over the customer if that makes sense, every time iv had to exchange something they are quick to work with me and dont question you like you are lying like other company do if you try to return an item its the only reason i ever bother getting a protection plan cause i know its actually worth the money and hassle free