Customer Ratings & Reviews

I heard Geek Squad was good but I hope I will never need them

I bought a Sharks vacuum is working good and easy to installed and use.

Great service excellence for customers with a friendly atmosphere.

I bought this for the 1st purchased vacuum and boy am I glad I bought, the vacuum flamed out after 14 months of use,m. The process was way too easy when I got Best Buy, this is a must have insurance on certain things. Like a vacuum

Very good item I really like it I’m gonna tell my friend to buy one

Great floor steamer works well on my wood floors Highly recommend

Dyson - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver wow love it

Helps keep us protected if something were to happen.

Purchase this every time great coverage has more than paid for itself

Excellent services , No questions asked for faulty products .

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

An absolute must buy. Just having the sanity of knowing all my expensive merchandise is protected is worth it alone. I'm always using my cameras in good and bad weather and I know at anytime something bad can happen. I would recommend this to anyone.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

I love geek squad my vacuum stopped working I brought it and they had me pick out a new vacuum and I was out of there in 20 mins no problems!

I always but best buy protection plans! It’s easy to file a claim and I have never had issues. Get the plan because it’s worth the price!!

Bought the 4 year accidental Geek Squad Protection warranty on my Bobsweep Pet Plus vacuum and Mop. Hopefully I don't need it but they are a little pricy so it is nice to have the added protection for if something goes wrong with it.

Feels great to have a safe plan if something goes wrong with my machine

Great had this for previous 600 series but policy change seeing if repair vs replacement hopefully won’t have issues if I7 series has issues.

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above