Customer Ratings & Reviews

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above

If you buy big ticket items you know can possibly ware down or break, then you should really really really consider getting this added insurance. Worth it.

I’m so glad I have purchased geek squad on my products. It has been such a great service and I don’t think I will ever make a purchase without it.

This is the best investment you can possibly buy! trust me pay the extra cash because in a year or so when something breaks or your unhappy with the product you can return for a store credit or exchange, this has paid off for me so many times over

Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

They covered my robot vacuum. It was a must, so get it.

Best way to protect your acquisition, I always buy it from Best Buy, the immediate replacement is great

Great product. This was the best gift for us for this Christmas. The first product we bought was defective. Best buy changed that without questioning anything. The only problem with it is that my little cat does not like it. This product is worth buying.

I am very surprised by the protection that you are buying with this! I was more than happy to pay the cheap price for my expensive vacuum to be covered no matter what happens. I love that they pay for everything part's and labor. It is great!

Like I said is very good this plan to protect the items o bought

Our last vacuum broke somehow and wouldn't suck anymore. I am so grateful I had this geek squad warranty! I was able to do a swap on the spot for a new Shark Vacuum.

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

Best warranty you can buy for anything you buy at best buy.

Always great and easy service. The overall process for returning and buying a new items was easy.

Purchased this warranty on the vacuum that we purchased (a Dyson). The vacuum was almost $500 so I figured accidental protection was a necessity. I have used Geek Squad in the past which is why I continue to purchase all of my items from Best Buy because they generally have really great service. I haven't used this protection plan yet, however I presume that I will get great service if I do need to use it in the future.

It works amazing for us and our full-size family house

Havent had to use this service, but nice to know we have it. Just in case. Since we hadnt had a vacuum broom before, i wasnt sure about the quality of it. I thought it would be a good way to protect us from costly repairs, if they were needed.

Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

A little pricey, but the value and piece of mind you get from Dyson products is priceless

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it