Customer Ratings & Reviews

Hey, it's the Geek Squad, why worry. Just got it even though Dyson has a warranty, it's still nice to have because I wonder about Dyson. With this, it's the Geek Squads problem, not mine to figure out.

Great service very professional my firts vaccum great and then ayo working and they give me another one

Easy process of the exchange. I recommend purchasing the extra protection for all my electronics and household items.

[Employee of bestbuy] Great tool to have in your bag on expensive purchases.

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

Yes yes yes! I bought it for my coffee machine and fir my food processor, when my coffee machine broke (fancy one about $2k), they literally refunded me to buy a new one! Highly recommended!

Got very excellent service guys are so helpful give me all information and help me to do my job done very happy keep it up

The car stereo installer was great. Got a remote start system. Went perfectly and clean.

Does an amazing job on floors. Downside, no attachments to use in grout, windows, and garments. We got this because vacuum mop feature, but without attachments it's not worth the costs compared to other steam mops.

If you have had your vacuum now for 3+ years, do yourself a favor and get this and you’ll thank you later.

Will never purchase a vacuum without a protection plan. Best Buy does a great job of covering and malfunctions by replacing the item on the spot. I highly recommend the plan.

Hopefully, I will never need this. Three-year geek squad protection. However, I have used in the past and it is fine.

The geek squad is all about service. They put the customer first and that is why I always come back.

Geek squad is very helpful in making sure if my product fails, they assist in repairing or replacing.

This is the best idea ever. No other retailer offers this protection. Well worth the money to have no worries when purchasing anything at Best Buy!!!

Great vacuum, cleans up great. Have a small dog that sheds a TON and this does the job. Hard floor or carpet, fear not, this thing can handle it.

It was great as in it replaced a broken vacuum right away no hassle. Just know a 5yr plan is not transferred to the new one and it can only be used once. It's not as many times as needed in five yrs.

Buying a "extended warranty" on a carpet cleaner is a no brainier. these units gets used and end up extremely dirty. Best Buy stands behind the performance and takes care of any issues fast.

Great product combining vacuuming and cleaning floors!

I always buy the warranty. BestBuy is great with their warranty services. Let’s face it, the days of buying a vacuum or floor cleaner and having it last for 10 or more years is over.