Customer Ratings & Reviews

I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

This is my second dyson purchase. It is a great vacuum to have especially if you have dogs. BB WAS EASY TO PURCHASE FROM AND HAD IT AT THE DOOR WAITING FOR ME.

Excellent service, very professional and always willing to find the best solution for the client

My steam mop stopped heating, luckily I had my Geek Squad service in place and got it replaced for $0

Geek squad service is worry free,anything happen to your product they exchange without asking anything

It works wonderfully I love it no complaints at all

Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

This warranty was return guaranteed and glad that I added.

It keeps the carpet clean, it does have to be cleaned right away, if not, it will leave a lingering smell

I recommend everyone to get the protection plan and stop depending on the one year manufacturer plan.

They were very friendly. This program is never clear and or easy to use. It sounds like a great idea and prep for ur home but seems like there are always changes to the program once they arrive

Easy to deal with. With the coverage you are given, it's hard to not buy it.

They helped me with what I wanted to pick out and suggested the best product for me personally

A worthwhile investment, I’ve used this when the charging battery goes bad and the exchange process was seamless!

I won’t drop my computer or sink it in the water but I am beginning to think that feeling comfortable knowing that if my computer says goodbye, I’ll be able to say hello to another work horse.

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

Overall, very easy get product checked out and replace if needed

It’s amazing how you can see what it is vaccum. The green light shows u if it is completely clean

In love with my robot, my life change with this product, i just program for clean and enjoy my day.

Great service, I always buy protection plans for my Best Buy products because they make sure to take care of the customer