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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3684 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,684 reviews
  • Rated 5 out of 5 stars

    easy exchange or return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Work good any problem easy exchange or return during covered plan without Any question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I've purchased Geek Squad protection and it won't be the last time. Geek squad service protection is really good to have. Yes I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life a little easier being able to vacuum while not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection with every appliance i get from Best Buy. They are reliable and a safety net for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the geek squad to hook up and install all my items Ive bought from Best Buy it’s worth the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wide carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to put together. Worked right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and easy to use with great suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing and great battery life. The auto adjusting speed is great. The other accessories are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my roomba and two years later it stopped working. Took to best buy and they checked it and gave me a gift card for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Fixed my phone the same day. Super easy to work with. And...no charge thanks to them accepting Apple protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy for geek squad warranty usually I don’t have any problem for replacement Best Buy customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for warranty needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great when needed. Replacement guarantees are always a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn't you ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small additional cost to insure that you get a brand new unit anytime in the next 2 years...why the heck wouldn't you do it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is very necessary to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent option to have it in case it breaks down so you don't have any problem getting it fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We call him Niles?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife wanted one, I had to get a good one, but this thing is kinda weird. It’s circles like 2 or 3 chairs for like 30 mins then docks. Trying to figure out how to get a good home map for this thing to use and get used to. Had to make sure it had that Geek Squad protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store rep recommended I get the three year product plan. She was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their insurance, anytime something its wrong with my product its fixed right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy process. Had no struggles with processing the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Dyson break after 3 years and got it replaced with a new one. Just had to exchange it at the store which was effortless. Thanks Best Buy for a great warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed yet but glad to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! It is so easy to move around and quick. Feels durable! So happy to have the 5-yr geek squad along with it! Just what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will sleep better at night knowing my vacuum is Geek Squad protected after the factory warranty runs out

    I would recommend this to a friend