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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 848 reviews
  • Rated 5 out of 5 stars

    Well worth the fee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost - especially if you or a loved one is "technologically-challenged". Our technician did a fine job transfering all of our data from our old tower to the new. We also spent most of the waiting time talking computers and how tech had evolved over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Accidental damage is covered, and it makes me feel secure knowing if something happens, I can get a quick replacement. Easy to add and gives extra confidence in my buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and they're always there to help with any situation regarding any of the equipment under the plane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll wish you had it if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me from replacing multiple products out of pocket many times. I'll never buy an electronic without it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter has a tablet and we always get the warranty. They do a great job of replacing it when it gets cracked. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the protection of your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be cheap! DO IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS PURCHASE THIS, whether you think you'll use it or not. The 'what if' factor does not always revolve around the longevity of the product. 'What if', something better comes along, 'what if', one day you wake up and say, 'I don't like this anymore'. Then, you'll wish you purchase the extra warranty. Yes you can just simply return your item, for just about any reason, within the extended warranty period. Don't be cheap! DO IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Tech Peace of Mind: A Brief Review of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Geek Squad Insurance Services have been a real lifesaver for my tech gadgets. Their quick and efficient assistance in times of unexpected mishaps or technical glitches has saved me both time and money. The peace of mind that comes with knowing my devices are covered by their comprehensive plans is truly invaluable. Whether it's a repair, replacement, or troubleshooting, Geek Squad has consistently delivered top-notch service, making them my go-to choice for tech insurance."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thing ever !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever ! i never buy things at best buy without this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back-up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for the Aura picture frames I bought for all my family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case. I’ve used there warranty with other items I’ve purchased from Best Buy and it was a easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken gimbal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is the king of all protection plans. It’s the only protection plan I ever get saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a peice of mind for my new RODECASTER pro 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind. Good price for item if any issues for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong if you are spending enough to justify a warranty. Especially since it covers accidents and what not. Who knows your dog or child might take a bite out of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection, you never know when you could need it. A little extra but saves headaches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where able to peice back my sons gaming computer due to his eadger ambitions and limited skill. Geek sqaud stepped up and fixed it with in a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy another warranty with them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast and make the process easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit worth the money I work remote and my company is based out of Colorado so at the same time of my headset going down I would’ve had to wait two days for them to ship some thing for me instead of just you know I’m going to my local Best Buy. I’m really thankful that they had this option for a replacement and it was super inexpensive. Definitely got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so helpful to have, I try to purchase this with every item.

    I would recommend this to a friend