Customer Ratings & Reviews

Anytime I come in they help with any product and if they can’t help they give better recommendations. It’s always a win with geek squad.

Love the replacement program. Has saved me so many times when some products fail. I always purchase the protection. Rarely buy anywhere else because of the amazing protection plan and help they offer for your products.

To be honest the kid wasn't super familiar with the product, but his manager was able to answer the questions he couldn't and he was a good kid.

[Employee of bestbuy] Fantastic, the warranty was explained in great detail. Glad i got it

Best Buy’s geek squad is excellent in knowledge and getting things done

I had bought a headset that broke a few months after using. I decided to get the protection this time because the peice of it would be less than buying another headset!

Geek squad coverage plan is the main reason I shop at Best Buy besides being able to see a product in person.

Geek squad service Gives you piece of mind. Best Buy stands by the products they sell.

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Whether it's a 2 year or a 4 year replacement plan, I guarantee that you'll want it when you drop that camera.

I've always loved best but for their coverage. Best

Don't usually get store warranties, however as have cats who've already managed to "break" USB headsets twice, and I work from home as a phone agent, though this was a good item to cover.

I'm not tech savvy and have had things go wrong in the past, so it's good to have a squad back me up no matter which Best Buy I go to.

I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

[Employee of bestbuy] So far a amazing camera with a high quality resolution.

Best Buy warranty is one of the best you can get would recommend this for anyone by any products from Best Buy purchase a warranty comes in handy

the geek squad help me clear up my problem with the computer and told me what would help me in the future - they really know their stuff

Easy to set up and use works great would definetly recomend to anyone looking into getting one