Customer Ratings & Reviews

Grateful, I got it. It help cover watch better then Samsung help

Geek Squad is a must have purchase for any electronics.

Works great. You have no out-of-pocket cost. If you're thinking about it just get it.

This is definitely cneeded Incase something happens to my product.

I changed my TV and bought an LG one, and I'm still using it without any inconvenience. Best Buy handles any issues well.

You definitely want to add this to your electronic purchase! Comes in handy for the unknown.

Great idea to add on. My watch unfortunately broke. And I dreaded the return process for fear of lots of questions or being denied return. I was happily surprised. Took watch in last night explained issues. No need to beg for an exchange or refund. The team member search for an exact replacement which was not available. The money I paid for the watch was quickly refunded to me so that I may use it towards another smart watch. Most hassle free process ever. Thank you Best Buy Geek Squad!

If i ever have a problem Geek Squad is always there to help

Geek Squad services offer a reliable and comprehensive solution for those needing tech support, setup, and repair services. The convenience of in-store, at-home, and online support, combined with the expertise of the agents, makes it a valuable service for many. While the cost can be high, the peace of mind and convenience provided often make it a worthwhile investment, particularly for customers who are less comfortable dealing with tech issues on their own.

Protection Plans are great to have. You might not have to use it, but if your insured purchase breaks after the manufacturers warranty expires then you are still covered.

Protection Plans are great to have. You might not have to use it, but if your insured purchase breaks after the manufacturers warranty expires then you are still covered.

It works well very easy to use understanding was managed

Highly recommend the company. I got no problem with them.

They are pretty awesome , it’s a good thing to have

I purchased this open-box Samsung Galaxy Watch7 and it looks and works like new. I also purchased the service plan for piece of mind.

I had forgotten I had purchased this with my jawbone. So glad I did. The band isn't as flexible as I needed it to be, so eventually the material tore, which affects the tracker altogether since the sensors run through the band. The wire was exposed. I was about to just throw it away and found the original email receipt showing the plan purchase. I was pleasantly surprised when I got credit for the full purchase value, many plans give credit based on the today price, and that was a 75% decrease in the year I had it. Of course my jawbone is no longer carried in the store, but I had no problem upgrading to my new samsung gear2, thanks to the full value credit given..yay!

Dude I've trashed so many watches at work it's not funny. Every time I come in I'm like "Hey so I scratched this poor bugger." they're all like "Bro don't even sweat it. Here's full store credit" and I'm like "can I use that on the newer watch?" and for real, they don't care! I've upgraded my watch twice! For the cost of renewing the warranty and like fifty bucks. Do it.

Have always received great service and support for this product.

My citizen smartwatch was going out and i brought it in to have it looked at they said they basiclly just replace it with a new one but they no longer carried my particular model in stock so they refunded me what i payed for it and i got a new samsung 6 classic the transition was super easy and smooth the associate helping me was very knowledgeable and helpful

I recently purchased these cables, and I’m really impressed with the quality. The connectors are solid and fit securely without any looseness. The cable itself feels durable