Customer Ratings & Reviews

Geek squad is always amazing. Always willing to help.

My Samsung watch stopped working just before this warranty was over and I am so glad I bought it. I got store credit, and I purchased another Geek Squad protection for the other electronics I bought.

I love my new smart watch. I have 5 different types or brands and by far this is the BEST!!!

My hubby bought me a FitBit in May for my birthday, & for some reason added the replacement plan to it: we rarely do that! But my FitBit menu button on the side was hard to push in; one day it was impossible to do, & I had to hold it down forever to even see the time, then it wouldn't scroll thru the rest of the options, like total steps, heart rate, etc. We took it to Best Buy, & after Customer Service looked at it, I was given a totally new one, same type (HR+) & color. It was totally worth the extra money ($25, I believe) to fully replace a $150 item!! Great service!!

After always avoiding the "extended warranty" on everything, that for my watch I NEEDED the Best Buy extension! Now look... I'll probably never need this extra insurance now!

Geek squad is great. Ibused it in the past not with this purchase

one never knows what can happen. This extension gives you added peace of mind.

I bought the protection plan on my husband’s Fitbit Charger 2. At the time, they didn’t have screen protectors yet. My husband’s job is very demanding and many times his watch will take a beating. Besides all the scratches, he had cracked his screen. We brought his watch in and they replaced it. On top of that, we were able to buy another protection plan on the new one. My husband and I think this protection plan is amazing!

The agents were very informative on the policy details when buying my Oura ring! I feel much more secure about my purchase incase anything were to go wrong. They are absolutely amazing!

I bought a Jawbone UP 3...wouldn't charge anymore..luckily I got ins! Well went in and no longer carried them, so I got a fitbit HR I think I paid $30 or so to renew ins or the difference in what was covered...Then about 7 months the Fitbit HR band broke..so came in, Got the NEW Fitbit 2 paid NOTHING...then 3 months in Band broke BAND BROKE...then came in just 3 weeks ago BAND BROKE LOL I am on my 3rd Fitbit in about a year and a couple months...I think all in all I paid $30 something for Ins curing that time from the original purchase..OMG GET IT!

It has extensive coverage and methods involving replacement. Worth the money in the event something goes wrong

Absolutely worth every penny. I took my smart watch in after having it 2 years less a few days since it started flickering and not working so great. It took less than 20 minutes and I walked out with a new watch and owed only the cost of the new protection I purchased for the new watch. Amazing experience and best extended warranty of any store.

Imma so glad i got the protection plan for 2 yrs. I got the galaxy smart watch pro active 2 and it stipped counting steps after almost a month. I went in and they were able to order me a whole new one since they did have any in stock. GET THE GEEK SQUAD protection plan SO WORTH EVERY PENNY.... im so GLAD i got it throughout BEST BUY become had i gotten it from another store i would have been able to get this protection plan

We purchased two Fitbits but only one protection plan, as my husband is very rough on things especially his cell phone and so I figured it wouldn't be much different with a worn device such as this. It paid off immediately, as the charger wasn't working for the Fitbit. Best Buy customer service was super efficient and effective at swapping the device out. The second Fitbit he got was a different color, and he loves it. The comfort of knowing that no matter what happens for the next two years we're covered is well worth the initial investment.

The Geek Squad was awesome. Quick and professional service, and offered me options to resolve the issue.

Glad I got the Geek protection, My watch face took a hit from a blunt object at work. It probably save my wrist frim damage. My Geek warranty was almost up in 2 weeks but no questions asked, gave me a new one of current model and i was on my way.

I've always gotten their warranties and they've been great anytime something went wrong.

Opting for the 2-Year Accidental Geek Squad Protection was a smart move. Knowing my valuable gadgets are covered against accidents is a relief. The seamless claim process and expert assistance make it worth every penny. A must-have investment to safeguard your tech and your peace of mind.

I haven’t used the 2 year warranty yet but I’ve been to the geek squad before. They’re friendly and very knowledgeable. The 2 year warranty is really nice, especially since some electronics break down in that time

Great item.jjjjjjjjjhyyyyyyyyyyyggyyyyhhhyyhhhhhhhhjhyyyyyyuuuuuuuuuuiiiii8yuuuuuu