Customer Ratings & Reviews

They fixed my watch the same day i went in. Replaced it entirely

We love Geek Squad and get it on as many things as we cab. The agents are o nice. Today they helped my husband chage oour watch bands to the new ones we got since it's difficult physically for us to dpo that, but no matter what we ask everyone at Geek Squad tries to help if they can.

It's always great to have a warranty. Bestbuy always deliver in their warranties.

Best Buy Geek Squad is easily one of the best purchases for wearable tech. Everyday stuff happens and things like smartwatchs and headphones are something that can easily be broken, I have never had any issues getting and item fixed or replaced. 10/10 I would always buy geek squad protection for items I use daily especially wearable tech because you never know what life will throw at you.

Great watch.hhhhhhuuuuuuuuuuuyuyhhhhhhhhhhhhhhhhhhhuiiijjhhhhhhhhhhhhhhhhhhhhhj

What is not to love about Best Buy's Geek Squad Protection Plans?!? They are reasonably priced and allow you to return the defective merchandise directly to their store to be fixed or replaced. Another giant retail competitor offers warranties on some of their products but it is an absolute nightmare to have anything repaired and forget about getting it replaced. If you want to be guaranteed that a defective product will be fixed or replaced you should go directly to Best Buy and make sure you purchase the protection plan!

the protection plan is definitely worth it. but the trick to making it work right is to go to a Bestbuy location that actually will do what they are supposed to do and attempt first to fix your issue and not just refund your money to a gift card.

Uh I really don't know what to say about reviewing a plan thing I mean it gives me peace of mind knowing if it breaks they fix it or whatever

After my HyperX cloud s headphone broke I picked there's up as a quick fix. The sound is solid and the fact that I can just plug in the included USB c connector to any USB c to get audio output is useful. Use them for my phone, switch, and PS5 and they work great even as a mic, even thou the mic quality is below the average full side headset. Only major negative is the earpieces out of case battery life is low. With a full charge and constant use I get a little over 2 hours

Amazing amd super helpful for my health issues. I absolutely would recommend this ring

Im hoping not to have to use it, but it is good peace of mind that my watch is protected.

My MK watch stopped working....made an appointment with them...took ot in and gave me money back after almost 2 years to buy another watch....its really worth getting that extra protection

Great team. I love the GSS! They are fast and listen to your concerns

The actual watch is great - very stylish. It is very functional and great for fitness and the apps are very accessible. I received the watch as a gift. My only complaint is that the battery life isn't as long as my older watch but the charging is fast.

It's a warranty. It does what warranty's do. Protects the just in case

[Employee of bestbuy] My Mom loves the features being able to put it into airplane mode and track her stress levels were absolutely perfect!!!

I’m glad I have the insurance on my watch in case anything happens. Great peace of mind.

Been using this for a few months now. Tells time, alerts when texts or phone calls are received. Quick reply, preset text replies can be sent. Counts steps, has a timer, heart rate monitor that does not require a separate strap, as its sensor is on the backside of the watch. The HRM is accurate but sometimes temperamental, as mentioned by other users. Really like the sleep monitor which tells you how long you slept (based on you turning it on/off) and how much movement it sensed throughout the night. Great device for the price. Super easy to set up!

Never dissapointing, great service everytime with outstanding customer service

Great service for people who have no time to setup new technology