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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,062 reviews
  • Rated 5 out of 5 stars

    Bob service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.zzzzzzzzxxxxzxxxxzxxxxxxxxxxzzxxxxddxxxxxbbbbbnnjjjjjjjjkkkki

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer to get for me. It may seem like a waste of money especially if you do not damage or break your equipment however, my personal philosophy is that anything I spend over $100 on I want to get the warranty just to be safe. I treat my electronics and possessions very well and hardly damage anything on them but it's nice to have this peace of mind. This is something to have just in case it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get this warranty and i have not had any issues this far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get this warranty and i have not had any issues this far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and friendly. The representatives go above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection & it seems to cover all damages.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scratched my screen pretty bad on my watch which made it hard to see and was starting to affect me more when making screen options. Geek squad protection took my watch and gave me a gift card to go purchase a new one. I paid the difference for the newest model and also bought my new watch the protection plan. Its a small price to pay for good coverage. I believe it covers everything except for lost or stolen devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress reliever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't stress knowing that I have the Geek Squad watching my back ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 2-Year Accidental Geek Squad Protection was a wise decision. It provides peace of mind knowing my smartwatch is protected against accidents. The service is reliable and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years Accidental geek square protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung watch 5 broke the screen, and in 25 minutes Greek Squad solved it for me. They couldn't repair it but they gave me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 6 watch and the warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan it has saved me so many times. The watch is awesome as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my expensive item I purchase, said insurance to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose Sleep Buds and have yet to have a major issue with them; however, they have already become an integral part of my night life and I would be completely distraught if I had to go a night without them. Since life is unpredictable, I got the service plan. Why? Because when something goes wrong, I won't have to contact Bose and play the repair/exchange game with them. Instead, I can just go to Best Buy, get them replaced, and not have to face a night without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my fit bit for almost 2 yrs. one day it just stooped charging. I called geek squad and they where so friendly and Profesional. They took my information and due to Covid-19 they extended my warranty 30 days and made me an appt. I went to the store and the Geel Squad agent immediately took care of and asked me to pick another fit bit. I was so excited to get the upgrade to versa2. I will always buy protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didn't need to think, just a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be real here, watches are sussettable to who-knows-what? So, getting a protection plan like this incase of damage is just flat out a good idea. No matter where you go, no matter what you do. A little common sense preparedness is always best if you care about stuff. Especially with expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren't a member, you should be. It pays for itself over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment for daily use items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases a fossil 2yrs ago. Wear it out and went to replace. Bestbuy had discontinued the fossil, but credited my acount for $259.99 (orignal price of Watch on release) and then pricematched A Samsung Galaxy Watch 5 pro 45mm ($499 2022 model to 249.99). I orginal purchased the Fossil onsale For 149.99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it is peace of mind knowing you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy backs its products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

    I would recommend this to a friend